###### Welcome to

#### Falcon Support Desk

## 25 5.3%

###### On Hold Tickets

## 05 3.20%

###### Open the ticket

## 02 2.3%

###### Due Tickets Today

## 03 3.12%

###### Unassigned

###### Unresolved Tickets by Priority

14
Urgent
16
High
53
Medium
25
Low

###### Number of Tickets

On Hold Tickets
Open Tickets
Due Tickets
Unassigned Tickets

###### 125 5.3%

###### Total On Hold Tickets

###### 100 3.20%

###### Total Open Tickets

###### 53 2.3%

###### Total Due Tickets

###### 136 3.12%

###### Total Unassigned Tickets

###### Customer Satisfaction

###### To-do List

Sidenav text cutoff rendering issue Problem with Falcon theme
Notify when the WebPack release is ready Falcon Bootstarp 5
File Attachments Sending attachments automatically attaches them to the notification email that the client receives as well as making them accessible through.
Billing a Client It's also possible to create a billable item for a client when you reply to a ticket. You can generate invoices or log time spent on a ticket.
Sidenav text cutoff rendering issue Problem with Falcon theme
Notify when the WebPack release is ready Falcon Bootstarp 5
File Attachments Sending attachments automatically attaches them to the notification email that the client receives as well as making them accessible through.

###### Unsolved Tickets

| Client | Subject | Status | Priority | Agent
--- | --- | --- | --- | --- | ---
| EW ###### Emma Watson | Synapse Design #1125 | Recent | ###### Urgent |
| L ###### Luke | Change of refund my last buy | Order #125631 | Overdue | ###### High |
| ###### Finley | I need your help #2256 | Remaining | ###### Medium |
| PG ###### Peter Gill | I need your help #2256 | Responded | ###### Low |
| ###### Freya | Contact Froms #3264 | Closed | ###### Medium |
| M ###### Morrison | I need your help #2256 | Responded | ###### Medium |
| MB ###### Morrison Banneker | I need your help #2256 | Closed | ###### Medium |
| ###### Aar Kay | Regarding Falcon Theme #3262 | Recent | ###### High |
| FB ###### Fadil Badr | i would like to buy theme #3261 | Closed | ###### Low |
| ###### Regina Kempt | Theme info (icons) #3260 | Closed | ###### Medium |
| C ###### Caleb | Phishing link #3259 | Recent | ###### Low |
| FB ###### Fadil Badr | i would like to buy theme #3261 | Closed | ###### Medium |

No ticket found

EW

Synapse Design #1125

###### Emma Watson

Recent

###### 2d ago

###### Urgent

L

Change of refund my last buy | Order #125631

###### Luke

Overdue

###### 2d ago

###### High

I need your help #2256

###### Finley

Remaining

###### 2d ago

###### Medium

PG

I need your help #2256

###### Peter Gill

Responded

###### 2d ago

###### Low

Contact Froms #3264

###### Freya

Closed

###### 2d ago

###### Medium

M

I need your help #2256

###### Morrison

Responded

###### 2d ago

###### Medium

MB

I need your help #2256

###### Morrison Banneker

Closed

###### 2d ago

###### Medium

Regarding Falcon Theme #3262

###### Aar Kay

Recent

###### 2d ago

###### High

No ticket found

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