###### Welcome to

#### Falcon Support Desk

## 25 5.3%

###### On Hold Tickets

## 05 3.20%

###### Open the ticket

## 02 2.3%

###### Due Tickets Today

## 03 3.12%

###### Unassigned

###### Unresolved Tickets by Priority

14
Urgent
16
High
53
Medium
25
Low

###### Number of Tickets

On Hold Tickets
Open Tickets
Due Tickets
Unassigned Tickets

###### 125 5.3%

###### Total On Hold Tickets

###### 100 3.20%

###### Total Open Tickets

###### 53 2.3%

###### Total Due Tickets

###### 136 3.12%

###### Total Unassigned Tickets

###### Customer Satisfaction

###### To-do List

Sidenav text cutoff rendering issue Problem with Falcon theme
Notify when the WebPack release is ready Falcon Bootstarp 5
File Attachments Sending attachments automatically attaches them to the notification email that the client receives as well as making them accessible through.
Billing a Client It's also possible to create a billable item for a client when you reply to a ticket. You can generate invoices or log time spent on a ticket.
Sidenav text cutoff rendering issue Problem with Falcon theme
Notify when the WebPack release is ready Falcon Bootstarp 5
File Attachments Sending attachments automatically attaches them to the notification email that the client receives as well as making them accessible through.

###### Unsolved Tickets

| Client | Subject | Status | Priority | Agent
--- | --- | --- | --- | --- | ---
| EW

###### Emma Watson

Synapse Design #1125
Recent

###### Urgent

| L

###### Luke

Change of refund my last buy | Order #125631
Overdue

###### High

###### Finley

I need your help #2256
Remaining

###### Medium

| PG

###### Peter Gill

I need your help #2256
Responded

###### Low

###### Freya

Contact Froms #3264
Closed

###### Medium

| M

###### Morrison

I need your help #2256
Responded

###### Medium

| MB

###### Morrison Banneker

I need your help #2256
Closed

###### Medium

###### Aar Kay

Regarding Falcon Theme #3262
Recent

###### High

| FB

###### Fadil Badr

i would like to buy theme #3261
Closed

###### Low

###### Regina Kempt

Theme info (icons) #3260
Closed

###### Medium

| C

###### Caleb

Phishing link #3259
Recent

###### Low

| FB

###### Fadil Badr

i would like to buy theme #3261
Closed

###### Medium

No ticket found

EW

Synapse Design #1125

###### Emma Watson

Recent

###### 2d ago

###### Urgent

L

Change of refund my last buy | Order #125631

###### Luke

Overdue

###### 2d ago

###### High

I need your help #2256

###### Finley

Remaining

###### 2d ago

###### Medium

PG

I need your help #2256

###### Peter Gill

Responded

###### 2d ago

###### Low

Contact Froms #3264

###### Freya

Closed

###### 2d ago

###### Medium

M

I need your help #2256

###### Morrison

Responded

###### 2d ago

###### Medium

MB

I need your help #2256

###### Morrison Banneker

Closed

###### 2d ago

###### Medium

Regarding Falcon Theme #3262

###### Aar Kay

Recent

###### 2d ago

###### High

No ticket found

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Fluid Documentation

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